Shipping & Cancellation Policy
Shipping & Delivery
Effective Date: 12/10/2024
At Kultz.in, we are committed to delivering your orders in a timely manner. This Shipping and Delivery Policy outlines the details regarding shipping methods, delivery times, and associated costs.
1. Shipping Methods
We offer various shipping options to accommodate your needs, including:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day
Shipping options may vary based on your location and the size of your order.
2. Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method and destination. We may offer free shipping promotions on qualifying orders; details will be provided at checkout.
3. Order Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Please note that during peak seasons or promotional events, processing times may be extended.
4. Delivery Times
Once the order is placed , the products will be delivered within 7-10 working days.
5. Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor your shipment’s progress.
6. Shipping Restrictions
We currently ship to within India. Unfortunately, we do not ship to P.O. boxes or international addresses outside of the specified regions.
7. Missing or Damaged Items
If your order is missing or arrives damaged, please contact us within 7 days of delivery. We will assist you in resolving the issue, whether through a replacement or a refund.
8. Customer Responsibility
Please ensure that the shipping address you provide is accurate and complete. Kultz.in is not responsible for lost or returned packages due to incorrect addresses.
9. Changes to Shipping Policy
We reserve the right to modify this Shipping and Delivery Policy at any time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions regarding our Shipping and Delivery Policy, please contact us at:
Kultz.in
Email: hello@kultz.in
Phone: +91 9353 979 763
Address: Electronic City Phase 2 Bengaluru, Karnataka – 560100
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Make sure to review and adapt this policy to fit your specific business practices and legal requirements!
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the Kaltz online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation